Permits & Licensing
Process permit and license applications online - with automated eligibility checks, inspector assignments, multi-stage approvals, and public-facing status tracking.
What's Included
- ✓ Public-facing application portal
- ✓ Automated eligibility and completeness checks
- ✓ Inspector and assessor assignment
- ✓ Site inspection scheduling and checklists
- ✓ Condition setting and management
- ✓ Multi-stage approval workflows
- ✓ License and permit generation
- ✓ Renewal and expiry management
- ✓ Fee calculation and payment integration
- ✓ Public status tracking portal
Key Capabilities
📝 Online Applications
Public-facing portal for permit and license applications. Customisable forms by permit type. Real-time validation and completeness checking.
🔍 Assessment & Inspection
Assign inspectors and assessors automatically. Schedule inspections with applicants. Capture inspection results and findings digitally.
✅ Approval Workflows
Multi-stage approval processes with role-based routing. Condition management and tracking. Permit generation and issuance.
🔄 Lifecycle Management
Track renewal dates and send reminders. Manage license/permit expiry. Support variations and amendments to existing permits.
What changes when this is in place
Citizen-facing online applications
Public portal reduces in-person visits and paper forms, improving accessibility and citizen satisfaction.
Automated eligibility and routing
Real-time validation and automated routing to the right assessment team speeds up the entire process.
Inspector assignment and scheduling
Automatic assignment based on geography and workload, with integrated scheduling reduces back-and-forth coordination.
Renewal tracking and notifications
Automated reminders keep permit holders informed, reducing lapses and ensuring continuous compliance.